OneNote Gem Add-Ins

Blank Screen or Loading Spinning after Input MS Account and Click Next in Mac OneNote 16.16 Sign In

2025-06-07 20:48

Question:

 After installing Mac OneNote 16.16, launch OneNote to sign in account.

launch OneNote to sign in account


I can enter Microsoft Account.

enter Microsoft Account.


After pressing Next, Loading spinning or blank screen appears.
Unable to enter password. How to deal with it?

Loading spinning or blank screen appears

Answer:

OneNote Gem staff tested the following Mac versions of OneNote:
  • Mac OneNote 16.16
  • Mac OneNote 16.18
  • Mac OneNote 16.27
All appear this case.
When tested to Mac OneNote 16.77, the input password interface will appear normally, and then you can log in normally.
 

Microsoft Account ISSUE

At the same time, OneNote Gem staff testing also found that this phenomenon only occurs when logging into Microsoft Personal Account. Logging in to Microsoft School and Work accounts will work as normal.