OneNote Gem Add-Ins

OneNote outages: We couldn't sync your notes because the server is busy. Error code: 0xE0001473 5bq4k

September 8, 2025, at 7:35 PM UTC,reports from users of X and Facebook indicate that the OneNote client is unable to access the notebook list.
 
"We couldn't sync your notes because the server is busy. We'll try again later. (Error code: 0xE0001473 5bq4k)"
 
September 8, 2052, 11:39 PM UTC gradually returns to normal.

Microsoft 365 outages reported
 
 

Microsoft 365 (Consumer)

Users may be unable to access files, applications, or services, which leverage Microsoft OneDrive
 
User impact: Users may have been unable to access files, applications, or services, which leveraged OneDrive.
 
Final Status: We validated and deployed our manual configuration to all affected service infrastructure. After an extended period of monitoring and user confirmation, we’ve determined the issue has been resolved. We determined that a recent change contained a misconfiguration which prevented users from accessing the service.
 
Start Time: Monday, September 8, 2025, at 7:35 PM UTC
 
End Time: Monday, September 8, 2052, 11:39 PM UTC
 
This is the final update.


Micrsoft 365 (Consumer) issue repair process.

 
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